45bet Privacy Policy — Your Data, Our Responsibility
45bet places the highest priority on the privacy of its users in Bangladesh. This policy explains how your information is collected, used, and protected.
Last Updated: January 2026
What Information Is Collected?
Account Information
During registration, we collect your name, date of birth, email address, mobile number, and password. You may also be asked to provide your National ID or passport details for identity verification. This information is essential for account security and legal compliance.
Device & Browser Information
Your device, operating system, browser, and IP address are collected automatically. This information is used to improve platform performance and prevent fraud. For mobile users, app version details may also be recorded.
Payment & Financial Information
Payment information submitted via bKash, Nagad, or bank transfer for BDT transactions is collected. Full card numbers or bank account numbers are never stored on 45bet servers — this data goes directly to authorized payment processors. Transaction history and amounts are retained in your account records.
Usage Data
Behavioural data — including which games you play, pages you visit, time spent on the platform, and betting markets you choose — is recorded. This data is used to personalise your experience and make promotions more relevant. It does not directly identify you.
How Is Your Data Used?
Service Operations
Your data is used to create and manage your account, process logins and transactions, and maintain your betting history. These are core platform functions that cannot operate without this information. Providing inaccurate details may limit your access to our services.
Security & Fraud Prevention
Device and behavioural data is analysed to detect unauthorised logins, money laundering, and fraudulent activity. These measures help keep all users on the platform safe. Suspicious activity is automatically flagged and investigated.
Personalized Offers
Relevant promotions and bonus offers are sent based on your preferred sports and gaming behaviour. This helps make your experience more enjoyable. You can opt out of marketing communications at any time.
Service Improvements
Analytics data is used to monitor platform performance, fix bugs, and plan new features. Understanding overall user behaviour patterns helps us continuously improve our services. This analysis is carried out without identifying any individual user.
Legal Compliance
Applicable laws, regulatory requirements, and directives from financial authorities in Bangladesh may legally require us to retain and disclose certain information. In such cases, providing this data is not optional. 45bet is obligated to comply with lawful orders from legal authorities.
Customer Support
Account and transaction information is used to resolve your support requests quickly and effectively. Previous communication history is retained so you never have to repeat yourself. All members of our support team are trained to maintain strict confidentiality.
How Is Your Data Stored and Kept Secure?
45bet applies industry-standard technical and administrative safeguards to protect your personal data. All sensitive data is encrypted using AES-256, and TLS/SSL protocols are used during transmission. Server access is strictly controlled, with authorized staff able to access only the minimum data necessary. Payment information is processed through PCI-DSS compliant third-party payment gateways, meaning full card or account details are never stored on 45bet servers. Regular security audits and vulnerability assessments ensure our systems remain protected at all times.
How long data is retained depends on its type and applicable legal requirements. Transaction records may be kept for a defined period after account closure to meet legal obligations. Once the required retention period ends, data is securely deleted or anonymised.
Security Measures
- TLS 1.3 Encryption
- Two-Factor Authentication (2FA)
- Automatic Suspicious Login Alerts
- Regular Security Audits
- Data Backup & Disaster Recovery
- Staff Privacy Training
Sharing Information with Third Parties — When and How?
45bet does not sell or rent your personal information to third parties for commercial purposes. However, certain data may be shared with specific partners in the limited circumstances outlined below. Each partner is contractually required to uphold our privacy standards and may only use the data for its designated purpose.
Payment Processor
Only the information necessary to process transactions is shared with bKash, Nagad, and approved banking partners. These processors handle data within their own PCI-DSS compliant environments and may not use your financial information for marketing or any other purpose.
Legal Authority
Information may be disclosed in response to a valid order or warrant issued by a Bangladeshi court, regulatory authority, or law enforcement body. Such disclosures are not at 45bet's discretion but are legal obligations. Where possible, we will notify you of any such disclosure.
Technology Service Provider
We work with trusted technology partners for services such as cloud hosting, email delivery, and customer support software. These providers access data solely to perform their designated services and act as data processors, not data owners. Data Processing Agreements (DPAs) are in place with all of them.
Business Transfer
In the event of a merger, acquisition, or sale of assets, user information may form part of the transferred assets. We will notify users in advance of any such change. The incoming party will be required to uphold privacy standards consistent with this policy.
What We Never Do
- Sale or Rental of Data
- Selling Data to Unauthorized Marketing Third Parties
- Collection of Children's Data (18+ Verification Required)
- Retaining Data Longer Than Necessary
- Disclosure of Sensitive Information Without User Consent
Know Your Rights
As a 45bet user, you have specific rights over your own data. To exercise any of these rights, please contact our support team.
Right to Access
You can find out what information we hold about you at any time. A complete copy of your personal data is available through your account settings or by submitting a direct request. We typically respond within 30 days.
Right to Rectification
If any of your information is inaccurate, you can request a correction. General details can be updated directly from your profile page. Changes to identity documents require a verification process.
Right to Erasure
After your account is closed, you may request deletion of your data beyond what is required by legal retention obligations. Financial transaction records must be retained for a set period in accordance with regulatory requirements. All other data will be deleted as soon as possible.
Objection to Processing
You may object to marketing communications, profiling, or specific data processing activities. If your objection is accepted, the relevant processing will be stopped. We will acknowledge every objection and inform you of our decision.
Data Portability
You can request your data in a structured, commonly used format (such as JSON or CSV), making it easy to transfer to another platform. Files will be provided within 30 days of submitting your request.
Restriction of Processing
In certain circumstances — such as when the accuracy of your data is in dispute — you may request that processing be restricted. During this time, your data will be retained but not actively used. Once the matter is resolved, normal processing will resume.
What Happens When the Policy Changes?
45bet may update this Privacy Policy from time to time to reflect regulatory changes, new services, or evolving industry best practices. For significant changes, you will be notified by email or via a platform notice, and the effective date will be clearly displayed at the top of the page. Minor or editorial changes may not trigger a separate notification, but the last updated date will always be shown on the page.
Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account. We recommend reviewing this page periodically.
Contact Us
For any privacy-related questions, requests, or complaints, please reach out directly to our data protection team. We aim to provide an initial response within 3 business days and resolve complex matters within 30 days. Protecting your privacy is an ongoing commitment we take seriously.
Email: privacy@45bet.biz
Mon–Fri, 9:00 AM – 9:00 PM (BST)
Enjoy Betting in a Safe Environment
Your privacy is always protected at 45bet. Join today and experience Bangladesh's most trusted online betting platform.